|
|
Post by Terry Soloman on Jul 31, 2016 16:59:34 GMT
Talk about Whites detectors Here!
|
|
|
|
Post by Terry Soloman on Aug 2, 2016 20:21:12 GMT
Looks like Whites has suspended sales of their new "MX Sport" machine so they can work on all the reported problems. Too bad.  |
|
|
|
Post by Terry Soloman on Aug 3, 2016 10:25:52 GMT
Here is the letter from Whites concerning the MX Sport ;
"We deeply regret that the some of the MX Sports we have manufactured since launch in February have not been the quality products you expect from White's.
After the initial customer feedback on the MX Sport, we took immediate action to improve its performance. But the way we handled the firmware updates was confusing, and we're taking action to make sure it never happens again. Recently, we noticed a few machines that had random cracks on the corners of the faceplates, and quickly made the call to put MX Sport production on hold in order to protect you and our customers from even more grief. We have all hands on deck right now and are working to solve the problem.
We apologize for the inconvenience we have caused you and your customers. We truly believe in this product- and we are 100% committed to making this right. This is our highest priority. As soon as we have thoroughly tested and verified the solution for the faceplate issue, we will notify dealers and registered MX Sport owners.
Sincerely,
White's Electronics"
|
|
